Shipping Policy

Organized by shipping route — select a route below to view its terms

Starting from 09:00 on June 26, 2021, no VAT will be charged by TH Group if the customer provides a valid IOSS number. Customers shall ensure the declared IOSS number is compliant and valid. Any customs clearance issues (including but not limited to bulk return of parcels to China, customs detention, fines, etc.) caused by abnormal declared IOSS numbers shall be borne by the customer alone. If the customer fails to provide an IOSS number and needs to use TH Group's VAT advance payment service, the fee will be calculated as the VAT rate of the destination country corresponding to the declared value plus 2% (TH Group service fee).

Parcels with a value of 150 EUR or above, or 155 USD or above are not accepted.

Applicable countries: Germany For details, refer to — EU VAT rate

Comparing the actual weight of the package and the volumetric weight, the larger one is calculated (the volumetric weight calculation method is: length*width*height cm/5000 = KG);